Essential of Negotiation Chapter12. Mindmap and Summary

Chapter 12. Best Practices in Negotiations.

According to this chapter. First we will understand the goals and interests, as well as those of the other party. The second practice is diagnosing the fundamental structure of the negotiation. The third practice is identifying and working the best alternative to a negotiated agreement. The forth practice is “be willing to walk away”. The fifth practice is to master the key paradoxes of negotiation, such as: claiming value versus creating value, and sticking by your principles versus being resilient to the flow. The sixth practice is to remember the intangibles. The seventh practice is to actively manage coalitions through communication, to ensure that the power of the coalition is aligned with their goals. The eighth practice is to savor and protect your reputation. The ninth practice is to remember that rationality and fairness are relative because people tend to view the world in a self-serving manner. The tenth, and final, practice is to continue to learn from your experience.

Communication Leadership Chapter.10 Mindmap and Summary

Chapter 10. Leading through Effective External Relations

In this chapter show me will learn to do developing an external relations strategy. Leading through effective external relations points out that a positive public image or reputation affects a company’s ability to achieve success. It provides approaches to projects a positive image in public from four aspects. First, there are seven steps to guide you in addressing the entire range of external audiences. Second, leaders of organizations must have high consciousness to building and maintaining a positive corporate image. Third, good relationship with the news media also can bring a positive effect on corporation because the news is an important media to publicize the company’s reputation. Final, every company will face the crisis. The fact shows that positive relationship with the media can make it easier in managing the crisis.

Essential of Negotiation Chapter11. Mindmap and Summary

Chapter 11. international and Cross-Cultural Negotitation.

This chapter show me about examined various aspects of a growing field of negotiation that explores the complexities of international and cross-cultural negotiation. International negotiation has become the norm rather than an exotic activity that only occasionally occurs. It begins with two important factors that make the international negotiation different. They are environmental context and immediate context. Both of them have the significant effect on the processes of international negotiation. The chapter discusses how to conceptualizing culture and introduce two approaches to examine it. One is to understand the values and norms of culture and another is to understand all cultures contain dimensions. It illustrates the effect of culture on negotiation outcomes, negotiation process, and negotiator cognition and negotiator ethics.

Essential of Negotiation Chapter10. Mindmap and Summary

Chapter 10. Summary - multiple parties and teams -

This chapter shows me about the core of multiple parties and teams. Theme is to actively monitor and manage the negotiation process situations that are significantly more complex than two-party negotiations.

Essential of Negotiation Chapter9. Mindmap and Summary

This chapter shows me about how past and future relationship can impact present negotiated relationship. There are three major which are reputation, trust, and justice that can affect this kind of relation.

Essential of Negotiation Chapter8. Mindmap and Summary

Chapter8 is we approached the study of ethically ambiguous tactics from a decision - making framework. We have discussed how ethical questions are inherent in the process of negotiation. We proposed that a negotiator's decision to use ethically ambiguous tactics typically grows out of desire increse one's negotiating power by manipulating the landscape of information in the negotiation. We also addressed on how negotiators can respond to another party that may be using tactics of deception or subterfuge.

Communication Leadership Chapter.9 Mindmap and Summary

Communication Leadership Chapter. 9

Summary of Establishing Leadership through Strategic Internal Communication
This chapter informs us how leader communicates internally with employee. Leader should understand clearly about company mission and vision and informs this to all employees to build harmony and accomplish company’s goal.